The IT Infrastructure in an enterprise is used by multiple users from different groups and functions for a variety of services and purposes. The needs of different stakeholders often compete with each other for the limited infrastructure resources. The administrator, then, needs to prioritize and allocate resources depending on the business impact of the different needs. Depending on internal policies, the administrator may also need to bill the stakeholders as per their usage of the infrastructure. HCL Integrated OSS Solutions is a tool available to any enterprise’s of IT Infrastructure managers and administrators to obtain visibility into the performance of the Infrastructure and for a data based management of the infrastructure