Inter-agency collaboration has an Achilles’ heel. The vulnerability is revealed when an employee is depending on another agency’s application and it suddenly disappears, or when a response team scrambles to establish an emergency voice and video conference with leaders, managers, and decision-makers in far-flung national global offices, all using different communications systems.

To realize the promise of collaboration, federal agencies need to approach it in a way that achieves continuity of operations (COOP) programs while avoiding the perils of more potential points of failure.

While collaboration unquestionably supports government transformation by helping agencies deliver services more effectively and efficiently, it simultaneously introduces new technology concerns related to resilience. That is, a disruption to one agency’s network, applications, communications, or workforce must not disrupt the operations of that agency or its partners.

Learn more about how Cisco's Solutions help the Fedaral Government sustain inter-agenency cooperation by reading this whitepaper.