http://www.whitepaperconnect.com/browse/content/category/31-communications White Paper Connect Communications Communications en-us 2012 White Paper Connect info@whitepaperconnect.com Alexander Higgins White Paper Connect http://www.whitepaperconnect.com/images/wpc/nologo.gif http://www.whitepaperconnect.com 2:00:00 PM Thu, 09 Feb 2012 22:31:00 GMT ASP.NET CMS no http://www.whitepaperconnect.com/browse/content/details/85-of_masters_and_slaves_modularity_and_vbvoice http://www.whitepaperconnect.com/browse/content/details/85-of_masters_and_slaves_modularity_and_vbvoice no http://www.whitepaperconnect.com/comments.aspx?&contentid=85&returnpage=/browse/content/details/85-of_masters_and_slaves_modularity_and_vbvoice IVR, Pronexus, Master, Slave, VoIP Of Masters and Slaves: Modularity and VBVoice If you build IVRs for call centers, hosting multiple applications or for mission critical applications — or want to target these markets — the Pronexus’ Modularity feature set can help you succeed. If you build IVRs for call centers, hosting multiple applications or for mission critical applications — or want to target these markets — the Pronexus’ Modularity feature set can help you succeed. The Modularity feature set enables VBVoice developers to distribute or “break apart” their application into separate yet cooperating processes under what we have termed a master / slave architecture. By distributing your applications, you benefit from the ability to: • Scale applications by building “IVR server-farms” • Deliver mission critical uptime with a redundant application architecture • Host multi-tenant applications • Simplify maintenance of larger / complex applications Read more.]]> http://www.whitepaperconnect.com/browse/content/details/84-interoperability_between_vbvoice_and_asterisk http://www.whitepaperconnect.com/browse/content/details/84-interoperability_between_vbvoice_and_asterisk no http://www.whitepaperconnect.com/comments.aspx?&contentid=84&returnpage=/browse/content/details/84-interoperability_between_vbvoice_and_asterisk IVR, Pronexus, Asterik, VoIP, Interoperability between VBVoice® and Asterisk® This whitepaper aims to provide an insight into the interoperability between Pronexus’ VBVoice, the first Rapid Application Development toolkit for telephony and speech to blend a high level GUI with sophisticated programming in a Visual Studio.NET VBVoice VBVoice is the first Rapid Application Development tool for telephony and speech to blend a high level Graphical User Interface (GUI) with sophisticated programming in a Visual Studio .NET environment. In addition to supporting a range of Interactive Voice Response (IVR) functionality, VBVoice enables developers to deploy using a distributed architecture, for improved application scaling, redundancy or the ability to host multiple IVR applications on a single server. Asterisk Linux-based Asterisk is a complete IP-PBX in software. It provides the common PBX features, implements Voice over IP (VoIP) and can interoperate with almost all standards-based telephony equipment using relatively inexpensive hardware. With support for features such as Voicemail services with Directory, Call Conferencing, IVR, Call Queuing and more, Asterisk provides a compelling low-cost alternative to traditional telephony platforms. Interoperability Interoperability studies, performed by Pronexus, demonstrate that VBVoice works with the Asterisk PBX over SIP/RTP. VBVoice enables developers to rapidly create advanced telephony applications that seamlessly work with the Asterisk PBX. The IVR tool kit provides access to sophisticated technologies such as speech recognition and text-to-speech, enabling development of applications such as dial-byname, speech auto-attendant, speech-enabled self-service and many more, bringing additional value to Asterisk, especially in the enterprise environment. VBVoice also enables development of hardware-less VoIP applications using Dialogic's Host Media Processing (HMP). This makes it a natural fit for Asterisk, which supports various VoIP protocols such as SIP and H.323 without the need for dedicated telephony hardware. VBVoice facilitates development of telephony and speech applications for a VoIP platform with its easy-to-use visual callflow control that can be extended using Visual Basic, VB.NET or any other programming language supported in Visual Studio .NET. This provides developers with an alternative to create IVR applications avoiding the intricacies of low level scripting of the Asterisk platform.  Read more.]]> http://www.whitepaperconnect.com/browse/content/details/82-voip_best_practices http://www.whitepaperconnect.com/browse/content/details/82-voip_best_practices no http://www.whitepaperconnect.com/comments.aspx?&contentid=82&returnpage=/browse/content/details/82-voip_best_practices ivr, telephony, voip, interactive voice response VoIP Best Practices The opportunity to migrate telephony and voice applications from TDM circuit-switched networks to IP packetswitched networks offers many advantages for enterprise network managers. The following document outlines some best practices for using VoIP. The opportunity to migrate telephony and voice applications from TDM circuit-switched networks to IP packetswitched networks offers many advantages for enterprise network managers. The current state of Voice over IP (VoIP) technologies allows companies with dedicated WAN resources to leverage their infrastructures for voice and data applications, and realize cost savings in the process. With a single, integrated network in place of two disparate networks, enterprises can consolidate staffing and streamline operations. In addition, the integration of voice and data content onto a single technology platform creates the potential for the development of new, interactive applications that may increase productivity or streamline operations. VoIP's biggest boon is increased functionality. There are thousands of possible applications for VoIP phones, and as companies open up their code to developers, more niche applications are likely to develop. With proper implementation and training, these systems can boost productivity for a broad range of companies. Read more.]]>